Anytime I open a 2024 tax return I keep getting a blank screen
Hi SMercer,
If you're getting a blank grey screen (looks like a tax return background, but with the form missing), this can usually be fixed by re-transporting the AETax 2024 Layouts and Parameters table to SQL.
You can find the detailed steps in the knowledge base Article ID: 28662 (Transferring Parameter tables and layouts to SQL).
As with any process in AE, always take a full backup and ensure there are no users logged in at the time.
Cheers!
Stewart Williams
thanks for your help
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