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Unable to select correct period to file GST return

AoteaStudios

When I go to file the GST return via MYOB, I'm unable to select the correct period end (May 2025) from the dropdown:

Incidentally, all the available dates are prior to the first GST return I filed with MYOB (which was for the period 1/8/24-30/9/24). Seems like somebody released a bug. What can I do to file the return?

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mikeykhoo

Hi Shella

Yes - it worked! Updated the FY setting in business settings are it worked.

Thanks

Shella_A

Hi @mikeykhoo,

Thanks for the screenshot provided. If you can’t see the May 2025 filing periods, it might be because of your financial year or GST settings. Just double-check and update these in your business settings, or check if you haven’t rolled over your financial year yet. If you’re still stuck after checking, it’s best to give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, we’ll help you get it sorted.

Regards,

Shella

mikeykhoo

Im having the same issue. It does not show May 2025 period end in the drop down. Only shows certain 2023 years.

This is usually not the case. Please fix

AoteaStudios

Thanks, I will try that.

Princess_R

Hi @AoteaStudios,

If you can't see the current filing periods, it might be because your financial year or GST settings are off. No worries, though—you can double-check and update these in your business settings. For more info, check out this link. Also, if you haven’t rolled over your financial year yet, that could be the reason too.

Cheers,

Princess