Why does it take so long ?I am waiting for verification and there is no progress indicators, no feedback, no "contact us why this is taking so fricken long button"Can I get a progress on this ?
Maybe you could be better at managing expectations. I don't mind waiting, but when you don't know how long, you've got no idea if there's a problem or its just taking time. Same with the chat. I've had my account 3 days. Same with the Chat. Just waited 4 hours for a response. If I'd known roughly how long I would be waiting I can make sure I'm back at my desk!! I'm new user who's about to go back to Xero.
Hi @leibholdqpbc,We get it—waiting without updates can be so frustrating! To help move things along, we’ll need your Serial Number and Company File ID. These details are key to getting this resolved. Reach out to our team directly with that info, and we’ll get right on it! You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.Regards,Earl
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