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ABA TX Code Error - Westpac

AnthRamDF

Hi all,

We have been creating ABA files for Payroll for quite some time with no issues.
I am wanting to now do electronic payments for suppliers but the file is not being accepted by Westpac.
"00002, ERROR File format incorrect - contains an invalid transaction code. Field TX CODE, pos(19, .., 20)"

There is a difference with the TX code in the ABA file produced.

For payroll the TX code is 3,

but for the suppliers file it is 0

If I manually change the code to 3 the file gets accepted and processed.

I have been unable to find where this code is controlled within MYOB, so I am hoping someone here might know how I can fix this?

Many thanks,

Anthony.

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Accepted answers

Mike_James

Hi Anthony @AnthRamDF , the payroll transaction code is 53, and 50 is the correct code for all credit transactions except those that require codes in the range 51-57, so I'm not sure why it is being rejected.

I presume you have configured your bank account (in the accounts list) correctly for electronic banking.

Without seeing the ABA file itself it is difficult to comment further. Have you contacted WestPac support?

All comments

OlgaD

@AnthramDF thank you. I will check this out and see how I go.

Mike_James

@AnthRamDF , thanks for posting your resolution, I'm glad it's fixed now!

AnthRamDF

@Mike_James Thank you for the information. This led me to make a call to Westpac, after trialing a few things they discovered our Direct Entry appears to have only been set up for Payroll (Code 53).
I am going to arrange the amendment to add code 50. So that no doubt will fix the issue.

@OlgaD This may be the issue with you Direct Entry ID just in reverse. I was lucky I had a Wetspac Rep that was able to find the potential issue.

Mike_James

I presume you have configured your bank account (in the accounts list) correctly for electronic banking.

Without seeing the ABA file itself it is difficult to comment further. Have you contacted WestPac support?

OlgaD

I had the same problem with St George Bank last year. I could upload supplier payments but not payroll....
I was bounced around from St George to MYOB and back so many times I gave up and do my payments manually.... If you find the solution please let me know!!

Earl_HD

Hi @AnthRamDF,

This is issue is quite unusual, An accountant might be exactly the professional you need. And hopefully, someone in this community can also help provide insights into your situation.

Regards,
Earl