Error when looking up sales invoices

Question

Is anyone getting this error?  I have been getting it for a week now when I go MYOB/sales/invoices

I was hoping it would right itself but it hasn't, Tracey.

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MYOB SALES ERROR .png

amazone · Answer

Thanks kindly

Earl_HD · Answer

Hi @amazone,

Thanks for raising this! Sounds like the browser might be having a bit of a moment!

Here are some handy tips that usually help sort things out:

* Switch to another browser – Chrome is often a great choice when things get stubborn.
* Clear your browser’s cache and history – sometimes old data just loves creating mischief.

Try these out and see if it smooths things over! If it’s still being difficult, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl