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Date on receipt displaying in American Format

Jillus6

Hi Guys

I have just noticed on or receipts that the date is displayed as mm/dd/yyyy. Does anybody know if this can be changed to dd/mm/yyyy?

Thanks

Jillus6

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LeaC1

Hi @SDuddy completely agree with you, very basic functionality in 2026. Any moderators on here that can finally solve these 2 basic issues?@Isaiah_C

Mike_James

Hi @SDuddy , all you can do is add a message on the receipt form that the invoice date is formatted as mm/dd/yy. Or put "(mm/dd/yy)" in the column heading.

SDuddy

I've been with my current company for over 7 years, this isssue has been known about the whole time and MYOB has done NOTHING to fix it. Absolutely ridiculous, we are in Australia, use the date format that is the convention for this country.

Just had a customer ring up in a panic over a receipt saying there were charges from March and July, he thought he was paying twice, junior colleague also in a panic. I had to stop and investigate. But no, it's just the date on the receipt is showing 12/3 and 12/7 instead of 3/12 and 7/12. This has wasted half an hour of everyone's time and phonecalls, and now I'm here having a rant AGAIN about this issue.

Instead of giving us employee benefits and things that we never asked for, fix the basic functionality of the software. It's 2026, we should be able to email receipts from the software, and we should be able to have dates displaying in the correct format. Get your basics right, then work on the fruit.

If you wonder why you have lost market share to Xero, look no further.

Mike_James

@Isaiah_C , incorrect format of invoice date for receipts in online files has been an unresolved issue for several years,despite being raised many times by users. What more can we do to promote a fix?

Jillus6

Hi Isaiah_C

Thank you for your reply about changing the windows settings to change the date, but unfortunately that is already correctly selected for the English date format. All our other reports/invoices and orders have the correct format, it is only the receipt document that is incorrect.

Jillus6

Isaiah_C

Hi @Jillus6,

Thanks for spotting that. It’s always nice to know someone's paying close attention to the little details! And don’t worry, you’re not stuck with the mm/dd/yyyy format. You can absolutely switch it to dd/mm/yyyy. I’ve got you covered. Here’s the link that walks you through the steps to fix it: Change the date and currency format.

Regards,

Sai