nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Invoice from MYOB for recurring subscription has 2 lines with same detail and different charges

NatWeb

Hi ,

I am getting 2 lined in detail charges with same detail but different charges in monthly invoice from MYOB account right subscription .

Find more posts tagged with

Accepted answers

All comments

L-Mac

I would like to further go down this path on behalf of my client - they are ONLY 1 business, why then are there 2 entries?

Mike_James

@Princess_R , this should be explained on the invoice itself, if only to avoid a large number of similar queries coming into your support lines. Or maybe many people don't read the invoice details??

Princess_R

Hi @NatWeb,

Sorry we took a little while to get back to you! No worries at all about your subscription, everything’s in good shape. You’re seeing two similar lines with different charges on your invoice because of a new update. Now, each AccountRight Live Premier company file gets its own line on your bill. This doesn’t change the overall price you pay, it just breaks things down, so it’s clearer that your subscription covers two company files, with each one shown separately.

Cheers,

MYOB