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MYOB Capture App not working

JonesandCo

Hi - is anyone else having a problem with the MYOB Capture App. It asks me to log in which is not normal and when I enter my email and password I just get a message that my business can't be retrieved. I can see from a search that others have had this issue in the past. MYOB and Teams seem to be working fine for me.

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Accepted answers

AmandaMYOB

Hey @JonesandCo @irene_2484 @davek

Thanks for taking the time to post. We are aware of an issue impacting some MYOB services and are working to resolve it as soon as possible. Updates will be posted over on the Status Hub, I would recommend subscribing to stay up to date.

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JonesandCo

Thanks the problem got resolved by the end of the day and I was able to log in and use Capture as normal.

AmandaMYOB

Hey @JonesandCo @irene_2484 @davek

irene_2484

I am getting the same error as well.

davek

I'm getting the same as well. Tried uninstalling and reinstalling, clearing cache & data - no luck

NatWal

Same thing is happening to me on two different devices