Transfer date from one subscription to another

Question

Hi, Is there a way to transfer a whole date file, including all transactions from one MYOB Account right subscription to another subscription? Thanks

Isaiah_C · Answer

Hi @TanyaBennett,

Thanks for clearing that up! Always great to see a fellow MYOB partner helping clients out. If your client's sticking with AcocuntRight and just need to move their file to a different subscription, you can point them to the steps here: Serial number change or removal - Support Notes: MYOB AccountEdge - MYOB Help Centre.

Once that's sorted, they can pop the new serial into their file and away they go.

Regards,

Sai

TanyaBennett · Answer

Thanks, I am trying to get the information for a client as we are a MYOB partner. I was hoping to get general steps so I can let them know the process.

Doreen_P · Answer

Hey @TanyaBennett,

When chatting with our Live Chat, after picking which product you need a hand with, just type “Live Chat” and it’ll steer you the right way to a real person. After that, chuck in your account details when prompted, and you’ll be straight through to our team. Aside from that. you can also create a support case via MyAccount.

Cheers,

Doreen