Need to match an incoming payment in Solo Money to invoice

Question

I’ve received payment for my first invoice.

I’ve categorised the transaction in Solo Money.

I’ve gone to the invoice and recorded the payment.

however doing so seems to mean the payment recorded on the invoice is on top of the incoming transaction - on my dashboard it  totals the “total income” as the recorded payment plus the transaction.

Jay-Solo · Answer

Hey there @Aquaprofunda! I've sent you another email with updates based on our investigation, feel free to drop us a line if you need further help ☺️

Jay-Solo · Answer

Hey there @Aquaprofunda ☺️ so glad you've dropped us a line, happy Friday!

It sounds like you may have encountered an unexpected issue in the Solo app, and we'd love to take a deeper look into this for you. We'll need to call in help from a few of our teammates to determine where things may have gone wrong - and the Community Forum is not quite the best place to discuss potentially private details!

I'm going to drop you a line via email to connect you directly with our team, and we'll get right on the case in terms of troubleshooting. Keep an eye out from more info from myself and the team shortly ☺️

Aquaprofunda · Answer

How do I just match the transaction instead of having it be counted twice in my income list?