Hi MYOB, I am currently unable to email sales invoices & unable to email remittance advices through MYOB. Actually anyone within the company isn't able to, not just me.
Any help would be great
Thanks
Hi @EvelynCollis,
Sounds like you've run into the same issue a few others have had with emailing. We've actually got a post here that covers a fix which might sort you out: Remittance Advice - emails failing | MYOB Community.
If you give that a go and it's still being stubborn, best bet is to jump on our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount. They'll get you through to the team who can dig in and see what's going on for your setup.
Regards,
Sai
Hi Sai
Thank you for your reply. I managed to figure it out with a little help from google. It was an email setting in Set Up / Preferences.
Thank you
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