Updating Currency Rate in recurring journal

Question

Hi,

I am trying to change the currency rate below but every time I click on the blue to edit I get an Error information: System.NullReferenceException

I have also tried accessing the saved recurring transaction from Lists with the same result.

Any idea what I'm doing wrong?

Thanks.

Doreen_P · Answer

Hey @JS321,

The System.NullReferenceException when you click the blue exchange‑rate link on a recurring sale can often be cleared by a quick settings toggle. Before recording, head to:

* Setup 
* Click Preferences 
* Select Sales, untick Automatically Email sales when they are recorded

Once done, you can record or edit the transaction again, then flick the preference back on once it goes through. If you're still having issues with editing the journal entry or accessing a saved recurring transaction, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account. They can dig deeper and check what's happening behind the scenes.

Cheers,

Doreen