Deleted Invoice & still "active at Clients end

Question

Hi,

I have an invoice that I have sent to the wrong client so deleted it & sent another to the correct client, only issue is the previous client wont let up about it being active, this client is also connected in other ways so cant just walk away from this, they are addiment that things cant move forward without this being deactivated.

Any Help is appreciated

Thanks

AU6000 · Accepted Answer

Either send the first (wrong) client a statement showing that their account has a NIL balance OR create a credit to reflect the initial incorrectly sent invoice, send to the client and then delete at your end.
You're making it sound like the first client is being painful, when in fact they are only using good accounting practices.