Printing

Question

Hi

I now get this message when I try to print anything on the desktop from myob.

see attachment.

How do I fix this

MYOBScreenshot 2025-09-16 092724.png

Isaiah_C · Answer

Hi @mezz,

Sounds like your MYOB's throwing a bit of a tantrum with that "this app doesn't support print preview" message. Don't worry, we'll get you back printing in no time!

A couple of quick tricks you can try:

* Close MYOB and re-open it, then give printing another whirl.
* Restart your printer. Sometimes it just needs a little reset to behave.
* A quick restart of the computer can often do the trick too.

We've also got a handy articles with more printer troubleshooting steps here: Printing from AccountRight and Troubleshooting offline printer problems in Windows - Microsoft Support.

If it's still being stubborn after that, best to jump on live chat support through our virtual assistant, MOCA, or submit a case via MyAccount so they can help get it sorted for you.

Regards,

Sai