Borrowing costs grid in Rental schedule closes Tax Return

Question

We are having an issue with Desktop tax, from within the Rental Schedule when we click on borrowing costs and click to add the dissection grid or use Alt +S it closes the tax return.  All other items seem to be find adding grid.

MoggsAdvisory · Answer

No Luck, I have logged a support ticket. thanks

MoggsAdvisory · Answer

Hi Amy,

It is multiple computers.  It is not working on both Lan workstations environment and Terminal Services so not sure this will resolve but I will give it a go and see if I can find a workstation that works tonight, thanks.

Amy_M1 · Answer

Hi MoggsAdvisory!

Is this issue affecting multiple PC's, or just one?

This is likely caused by a missing file located on the C:\ of the affected computer/computers.
The file in question is called sol6sr.ini and can be found on working PC's in the C:\Windows folder.
You would need to copy the sol6sr.ini from a working PC to resolve the issue, however we can assist you with this process if you contact support.

Thanks,
Amy!