pdf Invoice feedback

SGW

I received an email advising MYOB are no longer sending out pdf invoices, and we will need to log in to obtain an invoice. How does this save me time? I feel like my time was not the consideration when MYOB made the desicion to do this. A pdf emailed straight to the In Tray would be the way to go.

Just my thoughts.

Steve

AmandaMYOB

Hey @SGW 

Thanks so much for reaching out. We appreciate you taking the time to share feedback on logging into your account to view your bill from February next year. I wanted to provide you with more context on the reason for this move.

MYOB is committed to putting in place measures that protect your personal and financial data. Placing sensitive data behind a secure login helps ensure only authorised users can access this information. This process also allows us to provide accurate, up-to-date billing details and account history all in one place. You will have the opportunity to download your bill in two formats – PDF and CSV – giving you flexibility around the way you receive the information.

 

We are dedicated to prioritising your privacy and data security, while providing you with data in the format most beneficial to your practice.