Error -148: The same invoice cannot receive multiple applications within one payment.

Question

Hi there!

I am trying to import payments but am getting the above error message, can anyone please advise what this means please?  I can't figure it out.

Below is a screen shot of my import and the error file.

Thank you :)

Earl_HD · Answer

Hi @donna-r,

My apologies. After checking with this unusual error with the team, this would need further troubleshooting on the backend. Make sure to reach out to our team directly for assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

donna-r · Answer

Thanks Earl however I am unable to access that link, any chance you could provide the solution please?

Earl_HD · Answer

Hi @donna-r,

Thanks for providing the screenshot, super helpful! This issue is quite unusual, please see this related post Importing Receive Payments containing the solution to this error.

I hope this helps!

Regards,
Earl