Card/Bill Attachment window won't close

Question

I have noticed in the last couple of days, that if an invalid file type attachment is dragged into the Card Attachments or Bill Attachments window or the that the close window button is greyed out and I can't close the window.

Shella_A · Answer

Hi @DaniGW,

Thanks for the update. If it still acting up after doing all the previous workaround suggested, best bet is to give our live chat team a buzz via our virtual assistant MOCA so we can look at this further and help you sort it out.

Cheers,

Shella

DaniGW · Answer

Hi Sai,

No, the X button doesn't work, neither did clearing the cache.

Isaiah_C · Answer

Hi @DaniGW,

Just having a quick look at the screenshot, aside from the Close button, were you able to click the little X up the top of the window to shut it? Sometimes that works even when the main button doesn't want to play nice. If it's still stubborn, clearing your AccountRight cache might do the trick and reset things.

Regards,

Sai