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I can't match a transaction with its expense

SConnaughton

Hi,

I have added multiple expenses to my Solo account manually and completed the transaction with my Solo Money Account. I'm being asked to match these transactions to an expense, yet there are no expenses displaying for me to match to.

All details match - see screenshots below. How can I fix this?

I have recorded the expense manually

There are no expenses displaying for me to match the transaction to

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Sigrid-Solo

Ahh that makes sense!

There are a few options here really, and you have already figured out the first one where you create a generic supplier, but based on your scenario, there might be another approach that could work.

Since it sounds like this is mostly "on the spot payments" there is the option to categorise instead of matching.

Creating an expense and then matching is great when you have an expense with a bit of oomph to it. Think bills, invoices, purchases from known suppliers etc.
Categorising is great when you just need to quickly categorise an expense, but don't necessarily need all the bells and whistles that creating an expense offers. So this is great for on the spot purchases.

If you go with the categorising option, you essentially don't create an expense at all, but select the transaction and tap Manual and then Categorise. Here's a link to our help article on reviewing transactions as well.

Would this method work for these expenses?

I'm super keen to find the simplest process for you, so keep me posted how it goes!

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Sigrid-Solo

Hi @SConnaughton !

Just going off the screenshots here, it looks like you have done one of the following:

When you created the expense you created it as a "Paid expense"
You created it as an upcoming expense, then marked it as paid manually before trying to match the transaction.

Basically, if an expense is marked as paid then it won't be available for matching, which is why it won't be showing as an option.

If it's the first scenario, you'd need to delete the expense and create a new unpaid expense. You should then be able to match the transaction to that unpaid expense.

If it's the second scenario, you can scroll down on the expense screen until you see the the payment, tap the three dots (...) next to it and then delete payment. This should open it up for matching 😄

Let me know how you go with that! If anything is still not acting right I'll jump right back in to investigate 🔍

SConnaughton

Hi @Sigrid-Solo, thanks for your help! The first scenario was the problem - I assumed 'paid' meant I had paid for it already, not that it was recorded in MYOB already.

I deleted the expense and am trying to create a new unpaid expense. Unpaid expenses require a supplier (paid expenses do not), which isn't necessary for many of my expenses. For example, if I'm having a business meeting at a cafe and pay for coffees, I don't want to add a supplier for every cafe I visit. Similarly, I don't want to create a supplier for one off/intermittent purchases like software.

Is the best solution to add a generic supplier (e.g., "food and beverage") for all miscellaneous expenses within a category?

TIA.

Sigrid-Solo

Ahh that makes sense!

There are a few options here really, and you have already figured out the first one where you create a generic supplier, but based on your scenario, there might be another approach that could work.

Since it sounds like this is mostly "on the spot payments" there is the option to categorise instead of matching.

Creating an expense and then matching is great when you have an expense with a bit of oomph to it. Think bills, invoices, purchases from known suppliers etc.
Categorising is great when you just need to quickly categorise an expense, but don't necessarily need all the bells and whistles that creating an expense offers. So this is great for on the spot purchases.

Would this method work for these expenses?

I'm super keen to find the simplest process for you, so keep me posted how it goes!

SConnaughton

Great, thanks Sigrid! Categorisation is the better bet in this case, and good to know I can categorise without matching to a supplier.

To make things even simpler, it'd be great if we could add a receipt to a transaction when we are categorising it. Currently, I have to categorise it, then go and find it in the expenses area and add the receipt there.

Thanks for your help!

Sigrid-Solo

Great to hear that categorising does the trick!

I really like your idea about being able to add the receipt right at the categorisation stage. Solo is all about making life simpler, so suggestions like this are exactly what help us make Solo even better.

There’s a dedicated spot in the forum for ideas like yours, so I’d encourage you to pop it in there as well -> Share Your Ideas | MYOB Community

That way, other Solmates can vote on it, which helps us figure out what to work on next.

As always, if you ever need any help just give us a shout!