Bank feed hasn’t updated in nearly two weeks.

wetroads

Hi. 

I have two ANZ bank feeds. Both were working perfectly. 

The credit card feed hasn’t updated in nearly two weeks. 

What’s the recommended solution for this?

 

Thanks in advance. 

Jared-Solo

G'day @wetroads 

We'll definitely want to take a closer look at this for you. Owing to the sensitive nature of the information we ask during troubleshooting, we ask that you please raise a support ticket with us from the app by going to More > Chat with us

Btw, I see you've started a ticket and may be getting a bit held up by our clumsy, though well-intentioned, chat bot. I think it might take one more 'talk to human' to get through to us. I'll flag this with our team, the experience shouldn't behave like that.