Credits or discounts on invoices

Question

Hi, I just signed up for MYOB solo today as the previous app was using just had a substantial price hike. I have been playing around with the invoicing to see if it will be appropriate for my business and noticed that I don’t seem to be able to add credits or discounts. Is there any way around this other than just reducing the item amount? It’s really important that I be able to add credits as a separate item and if I can’t do this then it renders this platform useless to me. Help!

Sigrid-Solo · Answer

Hi @SammyG

Line item discounts are now LIVE! Make sure to update your app to version 7.6 and give it a whirl. You can see more on discounts here, as well as info on the other cool features in this version.

It's thanks to Solmates like you that Solo keeps getting better and betters, so keep the ideas and feedback coming!

Sigrid-Solo · Answer

I totally hear ya on the current set-up not being ideal, but I promise discounts are very close to being live (we're talking days or a few weeks if everything runs smoothly), Once they are live it will be super easy to simply mark a lesson as 100% discount on the next invoice.

Now I've got the full picture for the vouchers, the simplest way to do this until discounts are live is to essentially reduce the invoice amount for the parents, for example by editing the item price to subtract $100, or you can even save it as an item with it already subtracted. You can include a note saying something along the lines of "$100 government voucher already subtracted from total". Once we've got discounts up and running, this should be a bit simpler as well.

Then when the government reimbursement hits your account, you can categorise that accordingly within Solo. If you’re using Connected Accounts or a Solo Money bank account, Solo’s smart matching will start to recognise how you categorise these and suggest the same category next time.

Hope this helps in the meantime while we wait for discounts to land, but let me know if there's anything else I can help you out with or clarify!

SammyG · Answer

Thanks for the instructions on the work around. To be honest, it’s a lot of extra time and work to do something that previously took me 10 seconds by entering in a negative amount as a credit for undelivered lessons on the following term’s invoice. 🫠

For the vouchers, the parents fill in a form and submit it to me. I then submit their details on a government website and invoice the parent a reduced amount. I am reimbursed for the voucher amount by the government department a week or 2 later.