Since the Jan26 update, I can NOT email out invoices and statements to customers. Emails are not appearing in the Sent emails log. Can anyone help me please?
Hey @AccountAgri26,
Sorry for the hassle you’ve been having since the 26 Jan update. A few things you can test on your end are
If none of these options do the trick, you can reach out to our team and they can take a closer look at what’s happening with your file. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
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