nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Need license file

mrmiloch

Hi there,

can I please have my company license file send to my email address

Myob Account rights basic version 2015.4.0 PSN610388I-984

Thanks

Christian

Find more posts tagged with

Accepted answers

All comments

mrmiloch

No worries, I 've got the file. Thank you.

Doreen_P

Hey @mrmiloch,

Sorry about that, we won’t be able to share the activation or file code here. You can reach out to our team and they’ll help you with activation and take a closer look at what’s happening in your file. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

Cheers,

Doreen

mrmiloch

Hi Sai

I've tried again as per your advised and it is still the same.

Is it possible for you to send the activation file/ code here?

Thanks

Genreve_S

Hi @mrmiloch,

Thanks for the follow-up question.

Just to clarify the link I sent earlier: https://help.myob.com/wiki/display/GEN/Activating+and+confirming+older+MYOB+products#expand-Ifyoucantactivateorconfirmonline
Under “If you can’t activate or confirm online,” you’ll find the exact steps you need.

If you expand that option, you’ll see it’s the instructions for “confirm by phone”, the only difference now is that you don’t need to call support. You can generate the code yourself using:
https://confirmation.myob.com/confirm, and then pop that code into your software following the instructions on that page.

Regards,
Genreve

mrmiloch

Hi Genreve

Thanks for the info. However there are only two options when I open MYOB:

confirm online : an error message is displayed "Unable to connect to online confirmation service. you may be not connected to the internet or your firewall may not allow it" (we have no problem with connection or firewall)
confirm by phone :1300 number has been disconnected.

Any other advise?

Thank you

Genreve_S

Hi @mrmiloch,

I can see you’re trying to get your file confirmed so you can get back in and use it again.

Because you’re on an older version, the easiest option now is to confirm it offline. Just follow the steps in this article under “If you can’t activate or confirm online”:
https://help.myob.com/wiki/display/GEN/Activating+and+confirming+older+MYOB+products#expand-Ifyoucantactivateorconfirmonline. That’ll walk you through generating a code you can drop into the software to get it up and running again.

Just a heads up as well: this offline confirmation option is only available until 28 February 2026. After that, activation and confirmation for these older products is being turned off. You can read more about that here:
https://www.myob.com/au/support/myob-business/product-account/accountright-classic-v19-and-earlier-decommission?productview=Browser

Regards,
Genreve