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Licence file.

Bic7

Could I please have help. I am using. account Right Basics 2016.2.0. thank you

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Isaiah_C

Hi @Bic7,

Thanks for giving it a go and for letting me know. If you're not getting a company file code after entering the serial number, that usually happens when the AccountRight version is a bit too old. To avoid running into this again, the best move is to download and install the latest version of AccountRight from here: Downloads - MYOB Support.

With some recent changes on our end, we won't be able to support older versions after this month, so updating will make sure everything works smoothly going forward.

Regards,

Sai

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Bic7

Hi Isaiah, Thank you so much for the information sheets you sent. I am following the instructions but I'm not getting a company file code... after the serial number. Suggestions would be greatly appreciated.

Regards Bic

Isaiah_C

Hi @Bic7,

Since you're on AccountRight Basics and the file looks to be an older version, the best next step is to confirm your company file by following the steps shared here: Self-serve confirmation for older MYOB products | MYOB Community. They'll walk you through it nice and easy.

Regards,

Sai