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my ANZ Bank feed is not working

Rhair

my ANZ Bank Feed has the correct status but gets an error when I try and get my transactions?

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AmandaMYOB

Hey everyone!

This issue has been resolved now.

Thanks for your patience, we really appreciate it.

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Genreve_S

Hi @Kiwibuff,

I'm sorry to hear about your ANZ bank feed. There is currently a known delay affecting some ANZ bank feeds, with impacted transactions from 1 June onward.

If your bank feed status is still showing as active, there is no need to reconnect it at this stage. Our team is already working on it, and we appreciate your patience while this is being investigated.

Thanks,

Genreve

Kiwibuff

Could I have help please my anz bank feed isn't working .thanks

AmandaMYOB

Hey everyone.

We are aware of customers reporting an issue with duplicate bank feed transactions. We will be working on a fix for this from our end, you wont need to take any actions yourself. Thanks for raising it and sorry for any frustration caused. We've posted it on the status hub in the meantime, make sure to subscribe to stay notified.

TomGold

Same boat again, all my transactions from 12/2 till today are all duplicated. I have hidden the duplications and double checked the business's account just to make doubly sure we werent double paid and what not.

Def's wasnt just ANZ, BankSA got hit too.

JC_ace

Except now the bank feed transactions for the 13th have all been duplicated. What is the best way to remove the duplicates?

AmandaMYOB

Hey everyone!

This issue has been resolved now.

Thanks for your patience, we really appreciate it.

AmandaMYOB

Hey everyone.

Our team is aware and are investigating an issue where some customers see an “Update Bankfeed error” after clicking Get Transactions. We've posted it on the Status Hub, you can click to subscribe on the top right to stay notified.

Sorry for the inconvenience this may cause, and thanks for bearing with us while we work on it.

KathyGibbons

I am having the same issue - CBA here. On two different companies.

JC_ace

I am also having the same problem and error - across all files I am working on with AccountRight desk top version and yes, only started happening since the update. Also not isolated to ANZ as I'm trying with CBA and Bendigo and no luck either.

TomGold

I am having the same issue as well. Only started happening since updating the file.

RachHB

Yes our office has the same error as well for all files

Danielle3

I am having the same issue. Two different online company files. Two completely different banks. I have tried clearing cache aswell as full restarting AccountRight. Bank status all looks fine. No luck. Not sure if due to the upgrade to 2026.1.1.7.

Densol

If your ANZ bank feed shows active but errors when fetching transactions, it is likely a sync issue rather than a file problem.

Sign out of AccountRight, reopen it, and refresh the feed. If the error continues, unlink and relink the ANZ feed to reset the connection. Should it still fail, contact MYOB support and report that the feed is active but transactions are not downloading so they can perform a backend reset.