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Delays 17/02/26 > NAB and ANZ (AU)

Mike_MYOB

Good morning everyone

Please be advised that there are noted delays affecting Australian customers for NAB and ANZ
The data has not been received for these institutions yet.

We will be working to get this data and process it to customers files as soon as possible.

Regards, Mike

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Mike_MYOB

Good morning @melindawatson and all who are following this thread.
I am pleased to confirm that both ANZ and NAB data has now been received.
NAB data will be distributed today and the ANZ data should have come through yesterday.
Thank you for your patience while we worked to resolve this. Regards, Mike

All comments

AdminT8T

they are not coming through for me yet. I am with Bank SA.

AmandaMYOB

Hi all.

We are aware some users have reported missing bank feeds today and have been able to resolve this. You should now see your bank feed transactions coming through. Thanks all for your patience.

Row78

Yes - if you filter this thread to newest at the top you will see there is a few of us with issues - and MYOB are saying there are no problems.

I have lodged a ticket - and had no reply.

Also they bank feed status are saying no issues but there is.

Fingers crossed someone at MYOB actually sorts it soon....

MDunn

is anyone having issue with bank feeds not loading this morning (1/9/26)

SuziDG

Mine is there now for 31/08/26. Updated 11:25am 1/09/26.

Row78

I agree - thats one of the biggest frustrations. You lodge a ticket and then there is a pop up to say there is a back log but they will get back as soon as possible. And then most of the time the ticket is ignored.

And you spend half your morning to see if there are any issues and they say there are none on the Status page - so you then have to reach out to the Community, but all this takes time. The whole system is wrong in so many ways and definitely not user friendly.

Personally I think the whole MYOB support system needs a complete overhaul - especially when we are the ones paying for this service - or lack of....

unknown

ours is out too... when will MYOB fix this. Cant even reach out to anyone in MYOB, so frustrating.

KimSoutham

NAB Bank feeds for AccountRight not updating for us either on 01/09/2026.

SuziDG

Yep ours it out too. Our bank is NAB. 01/09/26

Genreve_S

Hi @Row78,

I understand why you’d feel this way. I checked internally and couldn’t find any ongoing reported issues with NAB bank feeds.

If the issue is sporadic, please contact our support channels so the team can check your specific bank feed and investigate further. You can create a ticket through My Account or connect with our live chat team through MOCA, our virtual assistant.

Regards,
Genreve

Row78

Another day - another bank feed issue - and its EOM / Statement time - plus there is no issue showing up on the status page which seems to be incorrect all the time as there ARE issues - and they don't show as being reported.

Redzilla294

12.15pm transactions finally came through

Redzilla294

11.50am in NSW no new NAB transactions since 17/04/2026.

Princess_R

Hi @Row78,

Good morning! We’re not seeing any reported delays with NAB bank feeds at the moment, but we’ll check things further on our side. If your feeds still haven’t come through by later today, please jump into My Account and lodge a support ticket so our team can dig in and see what’s causing the holdup.

Cheers,

Princess

Row78

Good morning

NAB Bank feeds are not feeding through again this morning - and I checked the MYOB Bank Feed status page and there is no update on it.

Could you please advise when they will be coming through. Ta

Mike_MYOB

Hi @James1231 @Thedocspayable @Row78

I will be posting about a delay for ANZ in just second, but there are no issues with other banks at the moment.
Due to the public holiday, files normally sent by the banks on Tuesday were sent today instead, the transactions will be showing in customer files by COB today (Except for Australian customers with ANZ as this has not been received)

James1231

No NAB bank feeds have come through

Row78

Good morning

The NAB bank feeds are not coming through again.

Could someone please take a look and get back on when this will be solved.

Many thanks

Princess_R

Hi @Row78,

Thanks for hanging in there. I’ve checked your case and can confirm it’s already with the team that handles out-of-balance reconciliations. If you still haven’t had an update, it’s best to contact our team so they can jump on it and help you out as quickly as possible.

Cheers,

Princess

Princess_R

Hi @Thedocspayable,

This was an awesome move, troubleshooting the bank feed issue first. We’ve checked things on our side and can confirm the recent NAB delayed bank feeds problem has been fixed, so your NAB transactions should now be coming through again. If you’re still not seeing any NAB bank feeds, it’s best to give our Bank Feeds team a call so they can take a closer look at your specific feed and help get it sorted.

Cheers,

Princess

Row78

And as well as the issue today with the feeds - I am still awaiting MYOB to fix the issue from the last MYOB bank feed "glitch".

My bank accounts are still showing OUT OF BALANCE - I have submitted three tickets so far....

Row78

We also have an issue with NAB - please advise as it is EOM and we need to get reconciling done before statements can go out.

Thedocspayable

@Mike_MYOB There is an issue again of NAB transactions not showing up in my bank feeds on AR. I have tried the troubleshooting and still not getting anything. Thankfully no duplicates this time.

Is this issue known to MYOB and will it be fixable soon please?

Thank you.

JingCheng_FHGA

this still hasn't been resolved. @Mike_MYOB Mike could you please advise asap? thank you

JingCheng_FHGA

@Mike_MYOB hi, we still have a lot of duplicated transactions which we have already processed before dated back from 29/12/2025 to 13/2/2026 in our bank feeds since the delays were fixed. could you please provide an update on how and when these will be fixed? thank you

SuziDG

Finally, all fixed, thank you.

Mike_MYOB

Morning @chrish70 , glad to hear that they have come through!
For now you don't need to do anything, this is a known incident that we have on our status page and we are actively working to try and fix it from our end
You can follow our status page for updates: here

chrish70

morning @Mike_MYOB Just a quick update; we are now getting our NAB and ANZ feeds, BUT we still have transactions that have been processed sitting in the Bank feed dated from 02/02/2026 to at least the 13/02/26 and it looks like a couple from the 16th of February as well. What do we do with these?

FHG

Hi Mike, almost middle of the day and still waiting on NAB transactions for 16/2/26 and 17/2/26 but the issue is showing here as solved. Could you please either remove the solved mark or create a new issue that relates to NAB only on the assumption all ANZ users are happy.

AuroraQld

Same for me

SuziDG

We have new feeds in there now, but old cleared are still in current back to 4/02/26.

Jo2014

Thank you Mike. Please note that my transactions date beyond February and date back to August 2025.

FHG

I try to get bank feeds now for NAB and it crashes MYOB. That's exactly what happened yesterday also.

Mike_MYOB

melindawatson

Any idea of the timing of this - bank feeds for NAB still not coming through

CarolineG

Whew, glad it’s not just us! Sounds like the MYOB team is on it. I’ll ignore the already‑reconciled transactions in the feed and keep an eye on this thread for updates.

SuziDG

Thats a relief I thought was just us, we have NAB & got already proceed bankfeeds showing up from 4/02/26 & to 13/02/26 with no new transactions available.

Mike_MYOB

Hi Jo, your transactions from yesterday not showing will be due to the delay as we havent received data from NAB today (for yesterdays transactions)
Once we have this, we will get it sent through to customers files asap.
If everything is looking good prior to yesterday, there is nothing else you need to worry about

Jo2014

Good morning

I have bank feeds from our NAB account which have already been processed dating back to August and my bank feeds from yesterday are not appearing. Will these resolve themselves when you fix the issues?

Mike_MYOB

This duplicated transactions issue is also live now on our status page

https://status.myob.com/

Mike_MYOB

Hi all, confirming that data has been received for ANZ, this will be processed and sent to customers files today

Mike_MYOB

Hi @chrish70 , Thanks for raising this and sorry for any frustration caused here.
We are aware of this and are putting in a plan to fix things from our end.

You wont need to take any actions yourself at this stage. Regards, Mike

chrish70

Good morning. Our NAB Bank and ANZ Bank Feeds have just dropped a large number of transactions that have already been processed in both feeds (accounts) dated from 02/02/2026 to 13/02/2026. Is there an issue, or what can I do?