AccountRight Premier v19.14 error

Question

Probably not the correct place to ask, but here goes.

AccountRight Premier v19.14

When trying to send an invoice via email, was previously getting a MAPI error message.

Ran the MYOB MAPI fixit tool and got past that error.

New opens in a pop-up "CNC_Free."

not a very verbose error message, I have searched the term and have not been able to discover any results relating to this error.

Any help would be appreciated.

Screenshot 2026-02-24 113103.png

NoOneSpecial · Answer

You should check out:
https://ledgerlinkar.au/

It's a fix for the MYOB send to email in v18/v19 classic software...

Genreve_S · Answer

Hi @TRA,

Thanks for adding a screenshot. That little cmc_free pop‑up is an Outlook/email issue with AccountRight v19, not your data.

Try these steps:

* Repair Outlook* Close Outlook and AccountRight.
* In Windows, go to Control Panel > Programs and Features (or Settings > Apps).
* Select Microsoft Office / Microsoft 365 > Change > Repair.
* Restart the PC, open Outlook, then try emailing again from AccountRight.

* Move the MapiEX Disable file (v19 only)* Close AccountRight.
* In File Explorer, go to your v19 folder, e.g., C:\PremierClassic\MapiEX.
* Find MapiEX Disable (or MapiEX Disable.txt), right‑click Cut.
* Go back up one level (e.g., C:\PremierClassic\) and paste.
* Reopen AccountRight and email again.

If it still plays up, you can Send To > PDF and email the PDF from Outlook as a workaround, or look at upgrading to the newer AccountRight so it emails directly without using Outlook.

Regards,
Genreve