My Retained earnings figure went from $0 on 30/06/2024 to -16,676.37 on 01/07/2024 and profit 2024 was $0. How do I fix this?
Hi @MikeBennett,
It makes sense you’re double‑checking that sudden jump in retained earnings because going from zero on 30 June to a negative figure the very next day. The best move now is to reach out to our team so they can dig into the file itself and see what caused the retained earnings to shift like that. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
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