Payday Super is changing the game, and your clients will look to you for guidance. 👀

Question

With MYOB, you can help them prepare early, automate super through payroll, and avoid last-minute stress. 💜

For resources that you can share with your SME clients, explore our Payday Super support hub.

To help your clients switch on Pay Super within MYOB Payroll: Set up Pay Super

Isaiah_C · Answer

Hi @bel44,

If you've set the contractor up as an employee with an employment basis of Other so you can pay their super through Pay Super, that can sometimes make the figures look a bit different across reports. A good first step is to check your Payroll Register report against the Payroll Activity report for the same period. If those two reports match, then your payroll figures are usually fine.

If the only difference you're seeing is in the YTD verification report in the Payroll Reporting Centre, you can usually sort that out by sending an update event. That refreshes the figures in the reporting centre without creating a new pay run.

Regards,

Sai

bel44 · Answer

Hi Mike,

In order to pay contractor's super via Pay Super, I have set them up as employees with an employment basis of other.  When I run a Payroll activity summary report, their super is included, therefore the super amount is different to the super balance on the YTD verification report in the payroll reporting centre.

Do I need to change this?

Thanks,

Bel

SallyW · Answer

I sent an email on behalf of a client on 6th May for Pay Super Change of details.  I got an automatic reply on the same day and nothing since.  They said turn around would be 10-12 days.  I am not sure why this is taking so long.