moving offline file

Question

I posted below in the long chat of moving offline filesbut didn't get any reply:

Just a few questions,

- if I'm using the server edition, can I still create a new file offline?

- And how do I deactivate an old offline file that I don't want any more?

- what is the maximam number of offline files you can have?

- I'm on AccountRight Premier with 2 subscriptions for 3 files online. their advertising says you can have an extra file with Premier. does this mean I can have 4 files online and pays 2 subscriptions under same serial number?

Thank you!

Doreen_P · Answer

Hi @Wendy_99,

You can reach out to our team directly for this one by creating a support case via My Account. Since your questions are about a mix of offline files, Server Edition, and Premier file entitlements, the team can check your specific serial number and setup and give you the most accurate answer for your account.

Cheers,

Doreen

Liz_A · Answer

Hi @Wendy_99 I'm not sure about the SE version but this old post from Gavin12345 shows how to turn off auto updates for PC versions. This allows you to run different versions including current online versions that you would have to have a subscription for, and also older offline versions that you wouldn't need a subscription for - just create different desktop shortcuts for the relevant version: Unfortunately MYOB are not going to change their policy just because users want them to. Now just as there are ways to stop Windows 10 automatic updates, there are also ways to stop MYOB automatic updates, or at least work around them. I keep using AR2020.1 even though MYOB has updated itself to AR2021.4 Take a look where MYOB installs itself - in a folder called AccountRight in a path like this: C:\Users\\AppData\Local\Programs\MYOB\AccountRight Inside that folder is another folder called app-2021.300.244119 or similar - this contains the files that run MYOB - AR2021.3. Copy this folder app-2021.300.244119 and paste under C:\Users\\AppData\Local\Programs\MYOB\ and rename it to AccountRight 2021.3 Delete your desktop shortcut and create a new shortcut to HuxleyApplication.exe inside the new folder. From this point your shortcut will run AR2021.3 even though MYOB Updates to AR2021.4 or .5 etc When you are ready to upgrade, repeat the above and create a folder for AccountRight 2021.4 etc and change the shortcut to the next version. There is more information that I may have to assist if needed - email me at mailto:majubawest@hotmail.com Cheers Liz

Merry2 · Answer

Hi

I am also confused by the dates.  I just emailed a client that they had until 17 June, but the latest product update says they must update their software by 26 May.

Which is it????

Re offline files, my reading is that you will not be able to create them anymore.  You need to backup what you want to save offline by either 26 May or 17 June and from then on, your file/s must be online.