MYOB team help - adding employees

taylahbank

Hello! 

 

I have ticked off all the other items required in the other community questions however it won't let me add any employee's to MYOB team access. How do I fix this to get it set up correctly? Thankyou!

 

Genreve_S

Hi @taylahbank, 

 

Thanks for your post and including a screenshot. 

 

From your screenshot, it looks like you're already on the Add your employees step in MYOB Team, but there aren’t any employees available to select yet.

 

A couple of common things to check first are:

• make sure the employee has already been created in your MYOB Business file
• make sure the employee card includes at least a name and email address
• then go back to MYOB Team and try adding the employee again from the available list

You can also work through these help guides:

• Getting started with MYOB Team: https://myob.com/support/myob-business/payroll/getting-started-with-myob-team
• Using the MYOB Team admin portal: https://myob.com/support/myob-business/payroll/using-the-myob-team-admin-portal

If you’ve already gone through those steps and the employee list is still blank, the best next step is to contact support via My Account so they can check the employee record and MYOB Team setup in more detail.

 

Regards,
Genreve