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Unpaid Invoice reminder sent in business hours

ShellShell1

Would be good to have unpaid invoice reminders sent to our customers during business hours. 9am - 5pm Monday to Friday

Solo sent a payment reminder to my customer at 3:30am

Status: New

Comments

Han-Solo

Hey @ShellShell1 Love it — thanks for throwing this out there for the product team and your fellow Solmates to get behind! 🙌 Timed emails landing in business hours? Yeah, that just makes sense. 👊

ShellShell1

Hi Han-Solo

Just letting you know that Solo emailed a different customer of mine again this morning at 3:41am reminding them that there invoice is overdue, it is not coming across as professional…..is there something wrong with my account? I won’t be using that notification feature anymore since it’s happened twice

Jared-Solo

There's nothing wrong with your account @ShellShell1, but this is valuable feedback we've taken to the team.