AccountRight sign in irritation

Question

What do other users thing of the latest change in AccountRight sign in? It's rather annoying to have a message pop up that I am not yet signed in, followed by a page explaining the steps for signing in. Then that page and several other ones stay on my screen when I'm already in, so I have to go and close those ones off EVERY TIME. Is there a way to stop this from happening?

Isaiah_C · Answer

Hi @BJ3,

I can see why having an extra browser window open feels unnecessary. AccountRight uses your default browser to complete the secure sign-in, then hands you back to the desktop app. At the moment, the browser window needs to be closed manually once the sign-in is complete.

Regards,

Sai

BJ3 · Answer

Yah can the webpage that opens be marked somehow to automatically close?

I mean it only heads to the browser for authentication, surely it can be set to open, authenticate and then close??

Margriet · Answer

Hi,

I created a ticket ref. no. 03252593 on 27 July. Am still waiting for a solution.

Thanks,

Margriet