I have been in phone queues for the last week totaling more than 7 hours and I am a priority service customer!
This morning gave up after 1 hour 38 mins on hold!
We have purchased multiple subscriptions to bring some of our off line files on-line. We have upgraded two thus far one yesterday and one this morning.
They do not open in the Desktop version. This is the message:
Then we I click on the upgrade we get this message:
The try again does not work!!!!
Help please I cannot get through to support.
Thank you
