Account Right Live 2026.4.1.14

Question

Hi,

I have a file in the Cloud that I have not updated to 2026.5 as it will come down from the Cloud at the end of July. This is simply because most of the Companies I deal with are SPVs (Special Purpose Vehicles) setup to run a Production (Film/TV) for a period of time (normally < than 12 Months). Due to ATO and State Government audit requirements we are expected to keep a local copy for 5 years. So, my question is, since MYOB instituted another cash grab in not letting us take a local backup, how do we proceed? Do I contact the ATO for advice? I do not want to move to Server version as I have over 40 files that actually run 2026.5. When is MYOB going to take care of their Clients, rather than work out a way to make more money? Seriously very unhelpful! That, along with cost centres still not reporting correctly (since 2013 categories), really doesn't measure up to the monthly subscription charge.

Looking forward to a reply,

Bronwyn

BronwynHamster · Answer

Hi Genreve,

I can't create my own backup to keep on a PC, USB or external drive. MYOB won't allow that.

Cheers, Bronwyn

BronwynHamster · Answer

Hi Genreve,

Thanks for your suggestions. I will check out creating my own backup.

Regarding cost centres (previously categories) I have been reaching out to MYOB since 2013, with the inception of ARL, which has never worked correctly. Hence two of my Clients still working on Classic V19 which works a treat.

Cheers, Bronwyn

jeffrey · Answer

Hi Genreve

After we upgraded to Version 2026.5, we are no longer able to save a copy of our file locally. The option to enable local backup has been completely removed from the preference setup.

The frequent MYOB online outages are severely disrupting our operations by blocking user logins. This has become a critical problem for our business; we can no longer reply on the system when we need to process supplier batch payments and time-sensitive payrolls. It is become increasingly difficult to justify remaining with MYOB under these conditions.

Regards

Jeffrey