AR dekstop bank feed won't find settled online payments to reconcile. Web says settled money and it has been a number of days of checking and waiting. Invoices show online payment but bank feed won't reconcile it.
Hi @bartlett3gg5,
That does sound like a sneaky little reconciliation gremlin. A good thing to check is the Reconcile Accounts screen. When the transaction is already ticked there, or has been included in a previous reconciliation, it won’t be eligible to match again in bank feeds. If it's just sitting there checked, you’ll need to untick it. When it’s already part of a previous reconciliation, you’ll need to undo that reconciliation first before the transaction can be matched properly. You can also check this link about reconciling your bank accounts for more info.
Cheers,
Doreen
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