Hi, If I have administrator and Accountant/bookkeeper access, why cant I see or have access to the banking hub to set up bank feeds or import a QIF file?
Hi @TanyaBennett,
I'm sorry for the late reply, and thank you for your patience. If you already have Administrator and Accountant/Bookkeeper access, you should normally be able to see the Banking hub and use it for things like setting up bank feeds or importing a QIF file. If it’s not showing on your side, please try signing out and back in first, then check again under the Banking menu. If it’s still missing, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account and we’ll take a closer look for you.
Regards,Sai
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