There is not enough stock on hand for some items. The number of units invoiced should not be mor ...

purchaseGV

e than the stock on hand quantity. Please update and try again.

I keep getting this message, and I have checked each and every line item ( sometimes my invoices have 40 or 50 line items). After checking each one and seeing that I have stock available to sell, when I go to save,  this message comes up. Is there a way that it would show which line item it would be referring to, rather than me trying to go through each and every one and trying to find where the issue is?

 

Can anyone shed some light on this?

Thanks

Isaiah_C

Hi @purchaseGV,

 

That message usually means one of the items on the invoice has a quantity that’s higher than the stock currently on hand. A few things to check:

 

• Open the item/s on the invoice and confirm the Stock on hand is at least the quantity you’re trying to invoice
• If the stock figure is incorrect, do an inventory adjustment and then try the invoice again
• If the item setup looks off, try making the item inactive and recreating it
• If you’re not sure which line is causing it, check each inventory item on the invoice one by one

 

If you’re still stuck after that, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can take a closer look. 

 

Regards,

Sai