ATO connection still not working?

Question

Hi

I've been told that MYOB corrected the issue of not being able to connect to ATO to lodge the May IAS.  BUT I've just gone in to try & look at the June BAS statement and get the following message:

We’re having some technical problems and can’t open this activity statement right now. Please try again later.

Seriously @AmandaMYOB what is going on?  this is beyond bad.

Isaiah_C · Answer

Hi everyone,

I'm sorry for the late reply, and thanks for your patience. This issue has already been fixed and it should be working now. If you're still running into the same problem, please try clearing your browser cache first or opening it in a different browser. If it's still happening after that, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can take a closer look for you.

Regards,

Sai

ShelleyT · Answer

I don't even have the option to open the may IAS to lodge it, it skips from May to August, very frustrating as it's now more than a week overdue