Datainvalid error

Paulaosv

Can someone please assist with an item code corruption that keeps closing my myob accountright.

 

Data invalid, copy of error report is attached.

I have cleared the cache, tried exporting and importing data over the top.

I have narrowed it down to 2 item codes on a supplier purchase order and the corresponding customer sale

Thank you

Paula

errorLog 01.07.26.txt

Isaiah_C

Hi @Paulaosv,

 

I'm sorry for the late reply, and thanks for your patience. A DataInvalid error like this usually points to duplicate records or another inconsistency in the company file, which can stop you from editing or deleting transactions. In a lot of cases, this needs a fix on our side, such as corrective scripts or a data file repair, rather than something you can fully clear yourself in the file. The best next step is to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can take a closer look and, if needed, arrange a repair.

 

Regards,

Sai