Client Complaint re Unpaid Invoices

Mauzy

My client was complaining that the Unpaid Invoices Summary she received did not contain the pdf of the Statement or Invoice. She is the manager and has to approve and forward the pdf to her accounts person.

So it didn't save me any time as I still had to physically email her what she was requesting.

Can that feature be incorporated into the Summary? This is the screenshot she sent me.

 

(They had changed their email address, so had not received previous invoices or Statement.)

 

Thanks

jenniek

Think statement - this is an invoice summary, and would prompt clients to request copies of invoices where required.