I can't get this report to run.
I have cleared the cache and tried another browser plus a reboot - no change.
The report has run in the past.
Any thoughts ?
Hi Mike
Thanks for your thoughts - tried it but report still won't load
Regards
Graham
Hi Genreve
Thanks for your help .
After trying all the above (except exporting and re-importing the account list) I still can't get it to work.
I also logged in under the "owner" user - not change
I did notice a recurring journal transaction that started in Oct 2000 with the next one due Nov 2000. This is no longer used, but I can't open it to remove it. When I try to open it, I get the "oops something went wrong" page
Hi @GrahamWB , long shot but try clearing any MYOB cookies stores in your browser.
Hi @GrahamWB,
Thanks for sharing the screenshot.
Since you’ve already tried another browser, cleared the cache, and restarted, this could be something in the file rather than a browser issue.
A few things to try:
If it still won’t load after that, it's best to reach out to support through My Account or connect with our live chat team through MOCA, our virtual assistant, so they can check the file and apply a fix if needed.
Regards,Genreve
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