PAYROLL ACCESS WHEN SHOULDN'T HAVE

Question

Morning Expert Team

One of our employees that uses MYOB is able to access Payroll and Banking although 'User Access' where it clearly shows that this hasn't been ticked to be granted access. This needs to be immediately rectified. Look forward to soonest feedback with solutions.

Cheers

q_man_snowflake · Answer

Afternoon, after the sign-out Friday, colleague was able to sign back in and still have access. Does anyone else have further feedback to offer? For reference, I'm only able to update her status from desktop version as the online version is black and cannot edit (others are purple and editable) Maybe due to her not having online access.

look forward to soonest feedback

Princess_R · Answer

Hi @q_man_snowflake,

Yes, after making changes to a user’s role or access permissions, it’s best to fully sign out of MYOB and then sign back in so the updated access can refresh properly.

Cheers,

Princess

q_man_snowflake · Answer

Hi Doreen

for these changes to take affect, does MYOB need to be closed and relogged into?