I incorrectly removed access for the email that is the owner of the MYOB account. How can I restore this please?
Hi @JoWood,That definitely sounds like a hassle.If there’s still another owner or online admin on the file, they should be able to add that email address back into the business by following the steps here: Set up user access.
If that email was the only owner-level access, or you can’t get back in at all, it’ll usually need our team to take a closer look, as owner access changes aren’t always something that can be fully restored through self-service. You can reach tour team on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.Regards,Earl
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