Budget Management Report

heathera

I have created a Budget Management report and I access it regularly. I entered an opening bank balance but often when I come back to the report after being timed out or logging out the opening balance has disappeared. Is this a software issue or is it something that I am doing wrong? I am a new user to MYOB.

Genreve_S

Hi @heathera, 

 

It doesn't sound like you're doing anything wrong. We've seen similar cases where the opening bank balance doesn't save properly in Budget Management.

 

If re-entering it doesn't stick, I'd recommend contacting support through My Account or Live Chat through MOCA, our virtual assistant, so they can check the file further.

 

Regards,

Genreve