Why on the browser uploading invoices a copy to be printed and emailed is created when the card file on the desktop is marked already printed and sent. Please fix
Hi @Fairlady,
Thanks for raising this. The print/email queue is based on the PO's Delivery Status, not the supplier card setting.
This help article explains that purchases wait to be printed or emailed based on the Delivery Status selected on the transaction: Print or email purchases
If the PO was already sent and uploading the supplier invoice in the browser is creating another copy to be printed or emailed, that doesn't look right, and support will need to investigate it further. You can reach out by creating a ticket in My Account or connecting to our live chat team through MOCA, our virtual assistant. Regards,Genreve
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