Is anyone else having an issue with being unable to print sales? Packing slips are fine but sales orders wil not print unless we save them as a pdf first.
Hi Isaiah
I have already had a very long virtual chat with Bernadette today and following her advice have already cleared the Accountright cache and uninstalled and reinstalled myob. Basically the end result was I was advised to "save to pdf and then print", although workable this solution is time consuming and up until 2 days ago (before the latest update) totally unneccsary as we could easily print the sales order via either the print/email invoices option or direct from the order screen.
Hi @RowenaJ,
Sorry you’re having trouble printing the sale. Please try clearing the AccountRight cache, then try printing the sale again. If the issue is still happening, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can further look into this.
Regards,
Sai
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