Hi,
I have been waiting for verification for online payments for over a month now, but it is still sitting and waiting to be verified.
How can I get this done?????????
I need you use this ASAP, please!!!!!
Thank you
Hi @SupaSal3,
Sorry this has been sitting in verification for so long. We’ve checked your account and can see that the team handling your support request emailed you in September 2025 asking for additional documents before they could continue with your online invoice payments verification. Please review that email and send through the requested documents so the team can keep things moving. The email may be hiding in your junk or spam folder too, so it’s worth giving those folders a quick peek. If you need any further help, you can reach out through the Contact Us page.
Cheers,Doreen
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