Back up (not online)

Question

Hi everyone,

My accountant has asked me to make a back-up of our online files.

I can only seem to do an online back-up; how can I back up a file & send to the accountant for our records?

Thank you!

Angela

Liz_A · Answer

Hi @AC2017

You have to invite your accountant to access the online file as you can no longer create an offline backup. This changed in June and many have objected to the change on this forum and MYOB may provide a different option in future but for now, inviting your accountant to access the live file is your only realistic option.

Cheers

Liz

Isaiah_C · Answer

Hi @AC2017,

Thanks for reaching out. I understand you’re trying to create a backup, but the online backup option isn’t showing as expected. For an online AccountRight file, backups are now created and stored online in MYOB’s secure cloud rather than saved to your computer or a USB drive. From AccountRight 2026.5 onwards, PC Edition no longer supports offline backups.

You can create a point-in-time online backup by following our guide: Create an online backup of your company file. If you’re trying to restore a backup, these steps may help: Restore your company file.

Regards,

Sai