Account Right- P&L report different online version VS desktop

Lily2021

Hi,

When I produce a P&L report in MYOB Account Right Web browser version, some cost accounts are grouped in a wrong head account. However, the report from the desktop version is right.

How to solve this problem? Please let me know.

Thank you.

Regards,

Lily

Genreve_S

Hi @Lily2021, 

 

Thanks for reaching out. I can understand how confusing it would be to see some cost accounts grouped under the wrong heading in the browser report when the desktop report is correct.

 

We’ve checked for similar reported issues but couldn’t find anything matching what you’ve described. To investigate this further, please create a support ticket in My Account or connect with our live chat team through MOCA, our virtual assistant. They’ll be able to review the file and report settings in more detail.

 

Regards, 
Genreve